Maternal Mental Health Alliance

In partnership with Gillian Granville we have carried out an evaluation of the Everyone’s Business Campaign stage one and now have been working on evaluating the exciting second phase, Turning the Map Green, which is being delivered by the Maternal Mental Health Alliance and funded by Comic Relief. This important campaign highlights the postcode lottery which affects perinatal Mental Health services and targets commissioners around the need for improved access to mental health provision during the perinatal period. This evaluation involves workshops with MMHA members, interviews, case studies, as well as carrying out an online survey and assessment of secondary sources to gain a full understanding the range of outcomes this campaign has had based on the Theory of Change developed through facilitated workshops with key stakeholders and partners involved in Everyone’s Business.

NHS England

We have worked in partnership with Just Ideas to support Patient and Public Voice Representatives through co-designed training programmes.

We have developed a two day face to face training course working with Patient and Public Voice Representatives to explore their role, communications and development. We have also worked to develop a peer training programme for Patient and Public Voice Representatives with a one day training programme for a pool of peer trainers who then support future training sessions and help to spread the learning.

We have also have developed three online training courses to enable learning across NHS England by both PPV reps and NHS staff members. The courses covered; relationship development, communication skills and using social media and have just been launched using a learning platform called Moodle.


Theory of Change for Grahame Park

In partnership with Paul Bragman Community and Economic Regeneration we have developed a Theory of Change owned by the community to guide future work in the area. As far as we are aware this is a unique use of a Theory of Change approach within a neighbourhood setting. Work so far has involved workshops with stakeholders including statutory agencies, housing associations and community groups to develop the Theory of Change. This has been followed by 13 groups taking part in the pilot project to establish how this can be implemented to ensure the maximum impact in Grahame Park and benefit to the local community. There are agreed outcomes across the neighbourhood and a range of partners measuring change in relation to the outcomes

See the video below for more detail on this:

Leonard Cheshire Disability

We have worked with Leonard Cheshire Disability to carry out a number of separate pieces of work including:

  • Three separate evaluations of their Can Do programme which is working to empower young people with disabilities in person centred volunteering with the opportunity to gain a City and Guilds qualification. We have also worked with Can Do to explore the potential for Social Franchising to extend the reach programme and offer more young people with disabilities volunteering opportunities.
  • An exploration the future of Information, Advice and Guidance within the disability sector and opportunities for Leonard Cheshire Disability to develop their role within this
  • A theory of change for EVS (European Voluntary Service) at Leonard Cheshire where European volunteers have one year placements within residential services. This will be followed up by an evaluation of how the outcomes are being met in late 2018/early 2019
  • An evaluation of Opening Doors, a project to support volunteers spend time with residents in the community and encourage better community links, less isolation and confidence and skills on the part of both residents and volunteers


We have created and delivered a number of community development training courses. These had led from being part of a team that developed training courses for the Community Development Foundation in 2015.  As part of Community Works, we are able to offer these courses on a bespoke basis and encourage you to contact us to discuss your needs. Click here to see more about bespoke training opportunities.

Royal Voluntary Services

We have been working with Royal Voluntary Services Local People’s Programme to support locally managed Steering Groups in assessing their support needs. We have also been delivering a training programme for their staff around understanding community engagement methods and techniques. The Local People’s Programme is funded by the People’s Health Trust and works in partnership with organisations including RVS to look at what affects communities in an area and locally focused solutions. The RVS programme specifically targets older people in six areas (five in England and one in Scotland). We have been doing this work with Mandy Wilson as part of our Community Works partnership

Big Local Rep

Since 2011 Wendy Sugarman, Company Director, has worked as a Big Local Rep supporting five different Big Local areas. This has included supporting the development of residents as partnership members, community leaders and community researchers. Big Local is about local people making a change for their own defined neighbourhood through getting involved, developing a community vision, telling their current story through a profile, writing a plan for the draw down of a £1 million investment over ten years. The Rep is the person supporting this work on the ground and offering facilitation, tools and guidance to the local area. This is an ongoing project for Wendy and something that really meets the core aims and values of WSA Community Consultants. The outcome for Big Local areas is to have a resident run programme where local people are in the majority in making their areas an even better place to live.
In addition to this role as a rep Wendy has also worked with additional Big Local areas to research and write area profiles and plans as well as providing support through this vital time in the Big Local pathway. WSA has also worked with other Big Local reps to create and run networking days so that Big Local areas can learn great practice from each other and celebrate their own success an example of this can be seen at the Growing Community Leadership day here.

NHS London

We were commissioned by NHS England (London) to develop and facilitate a range of face-to-face and online training for PPV reps across London. We also launched an online unit around the PPV role in working with information and data. This was followed by an evaluation of the sessions and a celebration event where PPV reps could discuss the findings and future training needs in more detail.

Wick Award

WSA Community worked with Wick Award Partnership, a Big Local area in Hackney, east London, to undertake a resident led community research project; training residents in research methods and enabling them to gain a recognised accreditation for their work. Find out more about this work here.

First Steps

WSA Community have supported two first steps groups in Waltham Forest to complete the programme and grow as organisations. First Steps was a Department of Communities and Local Government funded programme from 2015 to 2016 giving smaller groups the opportunity to engage in the Community Rights agenda and develop plans for increased capacity through the development of a Community Action Plan.

Innovative Vision Organisation – Community Economic Development Plan

We have supported Innovative Vision Organisation by working in partnership to help them develop their Community Economic Development Plan focused on South Tottenham, specifically Tottenham Hale. This included working with the organisation to assess local needs and help them to plan for the future. To view the Community Economic Development Plan click here

Communities Can

To date we have supported four small voluntary and community groups in Barking and Dagenham who are taking part in the Communities Can Programme and  provided short term and specific capacity building support. This help has been varied ranging from supporting groups to register with the Charities Commission to creating business plans and helping organisations improve their communication channels. The Communities Can programme matches organisations to other local providers to help and support to enable small community organisations and groups to develop their skills, knowledge and confidence and to strengthen their influence in their  area

People’s Health Trust

WSA have carried out several commissions to work with the People’s Health Trust to identify and support community groups to apply for the Active Communities Programme in London areas. WSA has helped organisations to understand the People’s Health Trust’s eligibility requirements and then support organisations in putting together high quality applications to meet the criteria. This has enabled groups with smaller capacity and or a lack of experience to put together successful funding applications


Circle Housing Merton Priory

WSA Community Consultants has worked alongside Paul Bragman Community Regen to evaluate a £1million community fund as it came to an end. The project involved focus groups, interviews with stakeholders and in-depth case studies as well as the analysis of secondary data. The report aims to highlight learning for the organisation’s future work within the community and give a platform to some of the great stories of activities that the fund has made possible!

Our Place

Our Place aims to give people more power over local services and budgets in their neighbourhoods, ensuring that local services work together to provide the best possible impact for residents. Wendy has worked to support several Our Place areas including projects in Bromley, Lewisham and Kingston to help develop an operational plan and take control in their area to make sure that things work in the best way for local people.  This has involved regular consultations with stakeholders as part of a Relationship Manager role.

Live UnLtd Case Studies

Working for UnLtd in partnership with Gillian Granville we developed eight in depth case studies of award winners. These were all young entrepreneurs with ideas for social enterprises in their community which reflect their own beliefs, interest and commitments. We interviewed each award winner twice aiming to catch their project at different points over a period of time. We also held focus groups for beneficiaries to address the impact. We produced the case studies as an internal report for UnLtd to feed into their overall evaluation. Theaward winners themselves really enjoyed seeing their stories reflected. This was a very interesting piece of work!

East Midlands Healthwatch

Working as part of a CDF team with Helen Garfoth from Just Ideas WSA Community Consultants have been supporting the development of learning and networking opportunities for Local Healthwatch, Clinical Commissioning Groups and Local Authority commissioners across the East Midlands. This project addressed the transition from Links to Healthwatch and has resulted in an ongoing network for Local Healthwatch providers, four learning and networking events for all stakeholders, two focussed projects in specific areas where CCG and Local Healthwatch can co-deliver an initiative and a networking event for Board members.

Parents 1st

We worked as part of the GGA team commissioned by Parents 1st to undertake a three year evaluation project of this new social enterprise which offers peer support to women in need of it who are pregnancy, sometimes at the birth and up until the baby is three months.  We really looked at the role of the supporter and what worked in relation to this role. The full evaluation report is available to download.

Tower Hamlets Healthy Borough Programme

WSA Community Consultants put some of its key strengths in community engagement and development into action for Tower Hamlets’ Borough and residents, through the Tower Hamlets Healthy Borough Programme from 2009 to 2011. The only London Borough to be awarded ‘healthy town’ status, and one of just eight other ‘healthy towns’ nationally, Tower Hamlets is part of the Government’s ‘Change 4 Life’ initiative.Community engagement is a key part of ensuring the scheme is relevant and sustainable. Wendy Sugarman has written a community engagement strategy to reflect this. Key objectives have been to embed community engagement within the wider Healthy Borough Programme projects and themes, community leadership and consultation with the diverse communities in Tower Hamlets.  Initiatives include establishing a community engagement forum and identifying good practice models for focused work. In terms of developing community leadership, WSA Community Consultants designed and rolled out a £660,000 grants programme. The programme encouraged grassroots community-based projects to address environmental aspects of physical activity and healthy eating. Funding was available for informal and larger projects, for a diverse range of community and voluntary organisations, including faith groups and tenants associations, and some individuals and community groups. Examples of initiatives include food co-ops, food growing projects in estates, and improvement to open spaces. The internal evaluation report is available to download.

Supporting a Multi-Sector Initiative to Address Health Inequalities.

KCSC, the CVS for the Royal Borough of Kensington and Chelsea, supported NHS Kensington and Chelsea with its commissioning of work to the voluntary sector to address local health inequalities. With a broad representation of BME and other marginalised communities within the Borough. WSA Community Consultants were instrumental in the initiative from capacity-building of the voluntary sector organisations through bid and project development support, to leadership and implementation of a comprehensive evaluation process involving the 19 projects that received investment. The full evaluation report is available to download.