Latest news and views from the WSA Community team

Circular graphic with the phrase Community Voices in the centre and the words facilitating, listening and driving change around it


Four ways lived experience creates powerful learning opportunities

Community voice sits at the heart of effective community development and it guides every WSA Community project. In our most recent Annual Update we shared examples of projects where we amplified lived experience to enable meaningful change. Four highlights from this report show just how beneficial people’s own experiences can


Read More »


Creative Facilitation with Graphic Recording

Have you ever been in a long meeting or workshop and found it hard to stay focussed and follow the conversation, or found it hard to remember what was talked about after the event?   Graphic recording is a technique that can help with this. It is the process of


Read More »


Pimlico Million Big Local: Measuring Change

We love doing work that celebrates community-led approaches and working in partnership to build change. We were delighted to work with Pimlico Million Big Local on measuring the changes that their work has brought about for people and communities in Pimlico. This was part of the Local Trust funded support


Read More »


Community Insights

One of the privileges of working with community groups and organisations is that we get the opportunity to visit different parts of the country and learn about the amazing projects that residents, local communities and organisations have been involved in.   Local Trust has commissioned WSA Consultants to create ‘Big


Read More »


How to be an effective community facilitator

Community facilitators support community members working towards specific goals by setting up engaging activities and enabling inclusive discussions. For instance, recently our team facilitated: A wide group of residents and partners from Hateley Cross Big Local as they reviewed what they had achieved to date. This enabled the community to


Read More »

Postcards example


Building engagement using postcards

If you’ve ever been on a WSA Community course, you’ll no doubt have been asked to choose a postcard from WSA’s extensive collection as part of an information sharing or cohesion building exercise. We asked WSA’s Company Director, Wendy Sugarman, to fill us in on how postcards support participation and


Read More »

Multi-coloured post-its placed randomly on a white board under question: What did you get out of today?


The Importance of Evaluation

What is evaluation? As a community development organisation that values inclusivity, respect, and accessibility, we at WSA understand the importance of evaluation in our work. Evaluation is the systematic process of collecting, analysing, and using information to determine the effectiveness and impact of a program or initiative. It helps us


Read More »

Two people talking in a library setting


The importance of Library Services in Connecting Communities

Working with Surrey Library Services We have enjoyed working with Surrey County Council to co-design engagement and ongoing support for its library services over the past 14 months. The aim of the training and support was to explore how libraries could improve their engagement with their local area and communities


Read More »

Exclusion -Digital Inclusion in libraries word cloud - most prominent words: People, Help, Access, Support, Online Inclusion and support


Libraries Connected – Tackling Digital Exclusion

The need for Digital Inclusion As the world become increasingly digital, with many services, advisory and support groups moving online, the problem of inaccessibility and digital exclusion increases, particularly for people and communities who need these very services and support most. To address this issue and audit how libraries help


Read More »

AI generated image of Community Action. multi-coloured stick figures engaged in activities tall cartoon biuldings.


ChatGPT, AI and Community Work

I recently saw a TikTok of a software developer saying they’d be out of a job in 6 months because of AI such as ChatGPT, a new natural language processing tool driven by AI (artificial intelligence) technology with dazzling capabilities. It’s being discussed in forums from universities to the tech


Read More »

Smiling young doctor sitting at desk explaining notes to a patient.


NHS England – Patient Involvement and Health Equality AI Awards

AI (Artificial Intelligence) Awards It was a pleasure to be involved in the Accelerated Access Collaborative webinar for NHS England where six recipients of AI (artificial intelligence) awards presented their work and findings. Wendy facilitated two online panel discussions, the first around Patient and Public Involvement and Engagement and the


Read More »

man holding 2 month old baby


Peer to Parent support – Parents 1st

Peer to Parent We are delighted to be the learning partners for the pilot of ‘Peer to Parent’ which is a peer support collaborative in Essex supporting parents and families during the perinatal period. Peer to Parent brings together a wide range of information around how peer support can support


Read More »

lilac based cartoon graphic of people


Community Champions Initiative evaluation – Royal Greenwich

Community Champions evaluation WSA recently delivered an evaluation report to the Royal Borough of Greenwich for its Community Champions programme. This programme was initially set us as a partnership between the Council and the NHS to share helpful and accurate information about COVID-19, inviting volunteers from across the borough to share


Read More »

People sitting in a library around a table learning how to use electronic devices


Digital Inclusion in Libraries

Researching digital inclusion We are really delighted to be working with the Good Things Foundation and Libraries Connected as their research partner, looking at how we can capture the many ways libraries support digital inclusion. Our aim is to create a more sophisticated narrative around digital inclusion and the role


Read More »


Communities responding to Covid-19 research

Covid-19 research We are pleased to be part of Local Trust’s Communities Responding to Covid-19 research project! We are working alongside a wider team, convened by University of Birmingham Third Sector Research Centre, who are conducting research in 26 communities in England. This research involves working to capture responses to


Read More »