We have worked in partnership with Just Ideas to support Patient and Public Voice Representatives through co-designed training programmes.
We have developed a two day face to face training course working with Patient and Public Voice Representatives to explore their role, communications and development. We have also worked to develop a peer training programme for Patient and Public Voice Representatives with a one day training programme for a pool of peer trainers who then support future training sessions and help to spread the learning.
We have also have developed three online training courses to enable learning across NHS England by both PPV reps and NHS staff members. The courses covered; relationship development, communication skills and using social media and have just been launched using a learning platform called Moodle.
Leonard Cheshire Disability
We have worked with Leonard Cheshire Disability to carry out a number of separate pieces of work including:
- Three separate evaluations of their Can Do programme which is working to empower young people with disabilities in person centred volunteering with the opportunity to gain a City and Guilds qualification. We have also worked with Can Do to explore the potential for Social Franchising to extend the reach programme and offer more young people with disabilities volunteering opportunities.
- An exploration the future of Information, Advice and Guidance within the disability sector and opportunities for Leonard Cheshire Disability to develop their role within this
- A theory of change for EVS (European Voluntary Service) at Leonard Cheshire where European volunteers have one year placements within residential services. This will be followed up by an evaluation of how the outcomes are being met in late 2018/early 2019
- An evaluation of Opening Doors, a project to support volunteers spend time with residents in the community and encourage better community links, less isolation and confidence and skills on the part of both residents and volunteers
Royal Voluntary Services
We have been working with Royal Voluntary Services Local People’s Programme to support locally managed Steering Groups in assessing their support needs. We have also been delivering a training programme for their staff around understanding community engagement methods and techniques. The Local People’s Programme is funded by the People’s Health Trust and works in partnership with organisations including RVS to look at what affects communities in an area and locally focused solutions. The RVS programme specifically targets older people in six areas (five in England and one in Scotland). We have been doing this work with Mandy Wilson as part of our Community Works partnership
We were commissioned by NHS England (London) to develop and facilitate a range of face-to-face and online training for PPV reps across London. We also launched an online unit around the PPV role in working with information and data. This was followed by an evaluation of the sessions and a celebration event where PPV reps could discuss the findings and future training needs in more detail.
WSA Community worked with Wick Award Partnership, a Big Local area in Hackney, east London, to undertake a resident led community research project; training residents in research methods and enabling them to gain a recognised accreditation for their work. Find out more about this work here.
WSA Community have supported two first steps groups in Waltham Forest to complete the programme and grow as organisations. First Steps was a Department of Communities and Local Government funded programme from 2015 to 2016 giving smaller groups the opportunity to engage in the Community Rights agenda and develop plans for increased capacity through the development of a Community Action Plan.
Innovative Vision Organisation – Community Economic Development Plan
We have supported Innovative Vision Organisation by working in partnership to help them develop their Community Economic Development Plan focused on South Tottenham, specifically Tottenham Hale. This included working with the organisation to assess local needs and help them to plan for the future. To view the Community Economic Development Plan click here
Growing Community Leadership
On 24 March 2015, Bountagu Hub hosted a Growing Community Leadership day. This video shows some of the reflections on the day. The final report is avaliable to download here: Growing Community Leadership learning event.
To date we have supported four small voluntary and community groups in Barking and Dagenham who are taking part in the Communities Can Programme and provided short term and specific capacity building support. This help has been varied ranging from supporting groups to register with the Charities Commission to creating business plans and helping organisations improve their communication channels. The Communities Can programme matches organisations to other local providers to help and support to enable small community organisations and groups to develop their skills, knowledge and confidence and to strengthen their influence in their area
Circle Housing Merton Priory
WSA Community Consultants has worked alongside Paul Bragman Community Regen to evaluate a £1million community fund as it came to an end. The project involved focus groups, interviews with stakeholders and in-depth case studies as well as the analysis of secondary data. The report aims to highlight learning for the organisation’s future work within the community and give a platform to some of the great stories of activities that the fund has made possible!
Our Place aims to give people more power over local services and budgets in their neighbourhoods, ensuring that local services work together to provide the best possible impact for residents. Wendy has worked to support several Our Place areas including projects in Bromley, Lewisham and Kingston to help develop an operational plan and take control in their area to make sure that things work in the best way for local people. This has involved regular consultations with stakeholders as part of a Relationship Manager role.
Live UnLtd Case Studies
Working for UnLtd in partnership with Gillian Granville we developed eight in depth case studies of award winners. These were all young entrepreneurs with ideas for social enterprises in their community which reflect their own beliefs, interest and commitments. We interviewed each award winner twice aiming to catch their project at different points over a period of time. We also held focus groups for beneficiaries to address the impact. We produced the case studies as an internal report for UnLtd to feed into their overall evaluation. Theaward winners themselves really enjoyed seeing their stories reflected. This was a very interesting piece of work!
East Midlands Healthwatch
Working as part of a CDF team with Helen Garfoth from Just Ideas WSA Community Consultants have been supporting the development of learning and networking opportunities for Local Healthwatch, Clinical Commissioning Groups and Local Authority commissioners across the East Midlands. This project addressed the transition from Links to Healthwatch and has resulted in an ongoing network for Local Healthwatch providers, four learning and networking events for all stakeholders, two focussed projects in specific areas where CCG and Local Healthwatch can co-deliver an initiative and a networking event for Board members.
We worked as part of the GGA team commissioned by Parents 1st to undertake a three year evaluation project of this new social enterprise which offers peer support to women in need of it who are pregnancy, sometimes at the birth and up until the baby is three months. We really looked at the role of the supporter and what worked in relation to this role. The full evaluation report is available to download.
Tower Hamlets Healthy Borough Programme
WSA Community Consultants put some of its key strengths in community engagement and development into action for Tower Hamlets’ Borough and residents, through the Tower Hamlets Healthy Borough Programme from 2009 to 2011. The only London Borough to be awarded ‘healthy town’ status, and one of just eight other ‘healthy towns’ nationally, Tower Hamlets is part of the Government’s ‘Change 4 Life’ initiative.Community engagement is a key part of ensuring the scheme is relevant and sustainable. Wendy Sugarman has written a community engagement strategy to reflect this. Key objectives have been to embed community engagement within the wider Healthy Borough Programme projects and themes, community leadership and consultation with the diverse communities in Tower Hamlets. Initiatives include establishing a community engagement forum and identifying good practice models for focused work. In terms of developing community leadership, WSA Community Consultants designed and rolled out a £660,000 grants programme. The programme encouraged grassroots community-based projects to address environmental aspects of physical activity and healthy eating. Funding was available for informal and larger projects, for a diverse range of community and voluntary organisations, including faith groups and tenants associations, and some individuals and community groups. Examples of initiatives include food co-ops, food growing projects in estates, and improvement to open spaces. The internal evaluation report is available to download.
Supporting a Multi-Sector Initiative to Address Health Inequalities.
KCSC, the CVS for the Royal Borough of Kensington and Chelsea, supported NHS Kensington and Chelsea with its commissioning of work to the voluntary sector to address local health inequalities. With a broad representation of BME and other marginalised communities within the Borough. WSA Community Consultants were instrumental in the initiative from capacity-building of the voluntary sector organisations through bid and project development support, to leadership and implementation of a comprehensive evaluation process involving the 19 projects that received investment. The full evaluation report is available to download.