Creative Facilitation with Graphic Recording

Have you ever been in a long meeting or workshop and found it hard to stay focussed and follow the conversation, or found it hard to remember what was talked about after the event?   Graphic recording is a technique … Continued

Pimlico Million Big Local: Measuring Change

We love doing work that celebrates community-led approaches and working in partnership to build change. We were delighted to work with Pimlico Million Big Local on measuring the changes that their work has brought about for people and communities in … Continued

Community Insights

One of the privileges of working with community groups and organisations is that we get the opportunity to visit different parts of the country and learn about the amazing projects that residents, local communities and organisations have been involved in. … Continued

How to be an effective community facilitator

Community facilitators support community members working towards specific goals by setting up engaging activities and enabling inclusive discussions. For instance, recently our team facilitated: A wide group of residents and partners from Hateley Cross Big Local as they reviewed what … Continued

Building engagement using postcards

If you’ve ever been on a WSA Community course, you’ll no doubt have been asked to choose a postcard from WSA’s extensive collection as part of an information sharing or cohesion building exercise. We asked WSA’s Company Director, Wendy Sugarman, … Continued

The Importance of Evaluation

What is evaluation? As a community development organisation that values inclusivity, respect, and accessibility, we at WSA understand the importance of evaluation in our work. Evaluation is the systematic process of collecting, analysing, and using information to determine the effectiveness … Continued

The importance of Library Services in Connecting Communities

Working with Surrey Library Services We have enjoyed working with Surrey County Council to co-design engagement and ongoing support for its library services over the past 14 months. The aim of the training and support was to explore how libraries … Continued

Libraries Connected – Tackling Digital Exclusion

The need for Digital Inclusion As the world become increasingly digital, with many services, advisory and support groups moving online, the problem of inaccessibility and digital exclusion increases, particularly for people and communities who need these very services and support … Continued

ChatGPT, AI and Community Work

I recently saw a TikTok of a software developer saying they’d be out of a job in 6 months because of AI such as ChatGPT, a new natural language processing tool driven by AI (artificial intelligence) technology with dazzling capabilities. … Continued

NHS England – Patient Involvement and Health Equality AI Awards

AI (Artificial Intelligence) Awards It was a pleasure to be involved in the Accelerated Access Collaborative webinar for NHS England where six recipients of AI (artificial intelligence) awards presented their work and findings. Wendy facilitated two online panel discussions, the … Continued